At the end of this seminar, attendees will:
•Learn the Why, How, What and, Then What of De-Escalation.
•Learn the five reasons why clients and patients are likely to escalate
•Become familiar with different de-escalation techniques used in clinical settings and fieldwork.
•Learn the general principles, and do’s and don’ts of de-escalation.
•Practice the de-escalations strategies discussed and learn how to best implement them in daily practice.