Danielle is a 32-year-old female who finally landed her dream job. She is passionate and motivated about the organization’s mission for social responsibility, and truly wants to make a difference in the world. But, just one month into the job, Danielle realized the need for improvement, and the extent to which many parts of the company needed realignment. She decided to channel her frustration through making the necessary “disruptive” changes. How should Danielle proceed and what can she do in order to turn her agency around and continue to do meaningful work?
Rodis then proceeded to work with Deline and the rest of the leadership team on strategies to increase clinician productivity. After discussing five key strategies, subsequent meetings led to five additional ones. Ten key strategies in total for increasing clinician productivity.
“Productivity has been low at the clinic, and this is an issue we need to tackle. Please tell us your recommendations.” This was Deline’s statement to Rodis, the consultant, who responded, “Most agencies I have worked with share the same concerns and often have different approaches to increasing clinician productivity. Let us delve into what has been proven to work.”
“Looking at these five ways we have been unknowingly and unintentionally wasting the agency’s money has been extremely helpful, though shocking. I hope we are ready to find out what else we may have been doing so we can best address it.” Jeff, the CEO at the HOPE Care Center opened today’s meeting with these words.
“I just came from the budget meeting, and it was so discouraging. We have been losing so much money and can hardly understand why.” Dan the COO of the HOPE Center articulated these words to Rodis, the consultant, who then responded, “It all starts with looking at what we are doing or not doing. Let us take a closer look.”
“But we can work on restoring and maintaining your reputation. Let’s start by getting to the bottom of things.” Rodis reassured Carol that despite the sense that the reputation of her agency may have been slipping away, there were things she and the rest of the leadership team could do to help restore and then maintain it.
As an agency, you should always pay attention to your reputation, as reputation has a significant impact on your ability to obtain and maintain contracts, as well as retention, morale, and more. Below are five key strategies to restore, establish, and maintain a great reputation for your agency.